Railway - Some requests from v2 Proxy in Europe may fail to process – Incident details

EU West (europe-west4 / Amsterdam, Netherlands) experiencing degraded performance

Some requests from v2 Proxy in Europe may fail to process

Resolved
Degraded performance
Started about 1 month agoLasted about 3 hours

Affected

Edge Network

Operational from 4:02 PM to 4:36 PM, Degraded performance from 4:36 PM to 7:19 PM

EU West (europe-west4 / Amsterdam, Netherlands)

Operational from 4:02 PM to 4:36 PM, Degraded performance from 4:36 PM to 7:19 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    The proxies in Europe west recovered initially but than began to show high CPU load again. We are investigating.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.