Railway - The v2 edge proxy showed elevated latency and error rates between 2am and 8am UTC for traffic originating from europe and asia – Incident details

EU West (europe-west4 / Amsterdam, Netherlands) experiencing degraded performance

The v2 edge proxy showed elevated latency and error rates between 2am and 8am UTC for traffic originating from europe and asia

Resolved
Operational
Started about 1 month agoLasted less than a minute

Affected

Edge Network

Operational from 8:00 AM to 8:00 AM

TCP Proxy

Operational from 8:00 AM to 8:00 AM

Legacy Edge Network

Operational from 8:00 AM to 8:00 AM

US West (us-west1 / Oregon, USA)

Operational from 8:00 AM to 8:00 AM

US East (us-east4 / Virginia, USA)

Operational from 8:00 AM to 8:00 AM

EU West (europe-west4 / Amsterdam, Netherlands)

Operational from 8:00 AM to 8:00 AM

Updates
  • Resolved
    Resolved

    The v2 edge proxy showed elevated latency and error rates between 2am and 8am UTC for traffic originating from europe and asia.

    The error rates were below our thresholds for alerting but users may have experienced some service impact.

    This has been resolved and we are working to identify the root cause and are lowering alerting thresholds.